International Voice Account Representative
Job Description
Key Skills
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International Voice Account Representative
Department: Customer Support / Call Center Operations
Employment Type: Full-Time
Location: On-site
Job Summary
We are seeking confident and customer-focused professionals to join our Pure International Voice Account team. The role involves handling inbound and outbound calls with international customers, providing excellent customer service, resolving inquiries, and ensuring a positive customer experience.
Qualifications
High school diploma or equivalent; college degree is an advantage.
Excellent English communication and interpersonal skills.
Previous BPO, customer service, or voice account experience is an advantage.
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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