Gratitude Inc banner
MyGlit Jobs |  Jobs |   HR Technology Business Analyst in Mumbai & Delhi

HR Technology Business Analyst

Gratitude Inc
27 Views
11 hours ago

HR Technology Business Analyst

2-4 Year(s)
Manila (Makati)
(Base Location for WFH)
Manila (Makati)
(Base Location for WFH)

Job Description

Key Skills

Workday EIB's HR systems and tools. Background in HR Technology or IT within a BPO or service-driven environment. software development and QA testing concepts.

0 candidate(s) have already applied for this Job. Apply now

Position Summary

The HR Technology Business Analyst at Teleperformance plays a vital role in designing, optimizing, and maintaining HR technology solutions that drive efficiency, enhance employee experience, and support strategic business goals. This role ensures the seamless functionality of HR tools while leading initiatives around system development, enhancements, and documentation—all aligned with Teleperformance’s commitment to agility and excellence.

Key Responsibilities

•Create, process, and support Workday EIBs.
•Collaborate with HR and operations stakeholders to gather requirements and assess tool development needs aligned with business objectives.
•Support the implementation, upgrade, and ongoing maintenance of HR systems to ensure scalability and optimal performance.
•Troubleshoot, maintain, and escalate HR tool issues as needed.
•Conduct User Acceptance Testing (UAT) to validate enhancements and ensure smooth rollouts.
•Partner with leadership and development teams to share insights, communicate updates, and resolve tool-related challenges.
•Analyze HR processes impacted by technology and document workflows to drive continuous improvement.
•Develop training materials and conduct user-focused sessions to promote system adoption and proficiency across teams.

Required Qualifications

•Minimum of 2 years of hands-on experience with Workday EIB.
•At least 2 years of experience with HR systems and tools.
•Familiarity with software development and QA testing concepts.
•Strong analytical, troubleshooting, and technical documentation skills.
•Excellent communication and collaboration skills with both technical and non-technical stakeholders.

Role

Human Resources Business Partner

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from Home

Functional Area

Human Resources

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   HR Technology Business Analyst in Mumbai & Delhi

Jane E Nwafor

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

0 - 10 Year(s)

Inbound BPO spanish Speaking spanish reading

40 - 55 Thousand p.m

Manila, Philippines

5 - 25 Year(s)

Mandarin Contract Management procurement

50 - 100 Thousand p.m

Manila, Philippines

1 - 6 Year(s)

ITIL Servicenow developer ServiceNow platform

95 - 150 Thousand p.m

Manila, Philippines

0 - 10 Year(s)

Inbound BPO spanish Speaking spanish reading

40 - 55 Thousand p.m

Manila, Philippines

7 - 10 Year(s)

SAP FICO SAP SD SAP PI

140 - 150 Thousand p.m

Manila, Philippines

2 - 29 Year(s)

Inbound BPO BPO Voice Process BPO Skills

30 - 40 Thousand p.m

Manila, Philippines

0 - 1 Year(s)

Customer Relations Customer Service Customer Care

15 - 20 Thousand p.m

Manila, Philippines

1 - 4 Year(s)

BPO Skills

Confidential

Manila, Philippines

2 - 29 Year(s)

Inbound BPO BPO Voice Process BPO Skills

30 - 40 Thousand p.m

Manila, Philippines

MyGlit Jobs |  Jobs |   Asset Coordinator in Mumbai & Delhi

Asset Coordinator

Gratitude Inc

2 - 3 Year(s)

Detail oriented Communication Skills

50 - 60 Thousand p.m

Manila, Philippines