GAMING ACCOUNT CUSTOMER SERVICE
Gratitude IncGAMING ACCOUNT CUSTOMER SERVICE
Job Description
Key Skills
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GAMING & ENTERTAINMENT CUSTOMER SERVICE ACCOUNT
Turn your passion for gaming into a rewarding career! Join our Gaming & Entertainment Customer Service team and support players from around the world while building your career in the BPO industry.
As a Customer Service Representative, you’ll assist customers with account-related concerns, login and password issues, basic technical troubleshooting, subscription and billing inquiries, in-game purchases, and general service-related concerns. Your goal is to provide timely, accurate, and customer-focused support to ensure an outstanding gaming experience.
Key Responsibilities:
• Handle customer inquiries via phone, chat, or email.
• Assist with account recovery, password resets, and profile management.
• Provide basic technical troubleshooting for gaming platforms and services.
• Resolve billing, subscription, and in-game purchase concerns.
• Escalate complex issues when necessary while ensuring customer satisfaction.
• Maintain accurate records and follow company policies and procedures.
Location: Manila (Onsite)
Salary: Up to PHP 28,000 per month (depending on qualifications and experience)
If you’re passionate about gaming, have excellent communication skills, and enjoy helping others, this is your chance to join an exciting and fast-paced account.
Apply today and level up your career!
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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