Financial Advisor

Gratitude Inc

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2 days ago

Financial Advisor

4-5 Year(s)

40 - 50 Thousand p.m

Manila (Eastwood quezon city, Cubao Quezon City)

Job Description

Key Skills

Experience in US Consumer Collections Operations Strong leadership and team management abilities Overseeing and performing complex air way bill audit UK Banking Industry

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Job title: Financial Advisor

Account: UK Financial Collections

Work set up: 100% Onsite at Eton Centris, Quezon City

Work shift: Shifting schedules, UK time

Salary: Up to 50,900 package depending on the length of tenure as an agent.

Start date: TBD

Qualifications:

• Bachelor's Degree

• 4-5 years of relevant US/UK banking and collections experience

• Leadership experience in UK collections/recoveries

• Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable.

• Proven track record in providing support to customers experiencing mortgage arrears.

• Proficiency in undertaking complex financial support, litigation and receivership activities.

• Good to have: Exposure to UK banking or collections experience in other verticals.

Key Skills: Strong knowledge of FCA regulations, Consumer Credit Act, GDPR, and negotiation skills.

Responsibilities: Handling inbound/outbound calls, managing arrears, conducting forbearance, and ensuring customer treatment follows compliance standards.

Role

Appeals Support Specialist

Timings

UK Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Mary Nkechi Linus

Recruiter - Gratitude Inc

NA, nigeria

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