CUSTOMER SERVICE REPRESENTATIVES (CSR)

Gratitude Inc

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4 weeks ago

CUSTOMER SERVICE REPRESENTATIVES (CSR)

0-1 Year(s)

₱ 25 - ₱ 35K p.m

Manila (Pasig, Taguig, Bridgetown quezon City)

Job Description

Key Skills

Sales Technical support Technology collections experience fraud analyst Experience in managing Telco and Media accounts

1 candidate(s) have already applied for this Job. Apply now

We are currently looking for motivated and customer-focused individuals to join our growing BPO team. If you have strong communication skills and a passion for delivering excellent customer service, this is your opportunity to build a rewarding career in the BPO industry.

Job Responsibilities:
Handle inbound and outbound customer inquiries professionally
Provide accurate information regarding products, services, and account concerns
Resolve customer issues in a timely and efficient manner
Maintain quality customer interactions while meeting performance metrics
Document customer concerns and transactions accurately
Follow company policies, procedures, and compliance standards
Qualifications:
At least High School graduate old curriculum and Senior High School Graduate
With or without BPO experience are welcome to apply

Excellent English communication skills
Strong problem-solving
Willing to work onsite and on a shifting schedule
Basic computer navigation skills required

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.