Customer Service Representative(non voice)
Gratitude IncCustomer Service Representative(non voice)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Summary
We are looking for customer-focused and motivated individuals to join our team as Customer Service Representatives. The ideal candidate will assist customers by addressing inquiries, resolving concerns, and providing excellent service through various communication channels. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering a positive customer experience.
Qualifications required
- At least a High School Graduate (Old Curriculum) or Senior High School Graduate (K–12).
- Candidates who have completed at least 2 years in college are also welcome to apply.
- At least 6 months of BPO experience.
- Good verbal and written communication skills.
- Strong customer service and problem-solving skills.
- Ability to work in a fast-paced environment.
- Basic computer navigation and data entry skills.
- Willingness to work on shifting schedules, weekends, and holidays as needed.
Skills & Competencies
- Customer service orientation
- Effective communication
- Active listening
- Problem-solving and critical thinking
- Multitasking and time management
- Attention to detail
- Teamwork and collaboration
- Adaptability and flexibility
Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
VERY URGENT! USRN QA Analyst - Makati
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
Urgent Hiring For Banking Account, with joiner bonus.
Gratitude Inc1 - 2 Year(s)
20 - 30 Thousand p.m
Manila, Philippines
Spanish Quality Auditor - RCM
Gratitude Inc1 - 2 Year(s)
45 - 50 Thousand p.m
Manila, Philippines
CSR :US Healthcare Account -First source Taguig
Gratitude Inc1 - 20 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
CSR-Online Video Sharing
Gratitude Inc1 - 2 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
WFM Real Time Analyst
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
Clinical Team Manager | Healthcare- Very Urgent
Gratitude Inc5 - 6 Year(s)
Confidential
Manila, Philippines
Senior GCP Cloud Architect – SAP
Gratitude Inc10 - 15 Year(s)
10 - 15 Thousand p.m
Manila, Philippines
Team Leader
Gratitude Inc1 - 30 Year(s)
40 - 45 Thousand p.m
Manila, Philippines
CSR:Telco /Healthcare Account -Teleperformance Edsa
Gratitude Inc1 - 25 Year(s)
25 - 30 Thousand p.m
Manila, Philippines