Customer Service Representative - Insurance Brokerage - Cognizant

Gratitude Inc

12 Views

23 hours ago

Customer Service Representative - Insurance Brokerage - Cognizant

1-13 Year(s)

₱ 22 - ₱ 24K p.m

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process International Call Centre BPO Call center Call centre voice

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Customer Service Representative - Insurance Brokerage - Cognizant - Taguig WFO

Company: Cognizant

Location: Taguig - Work Onsite

Industry: BPO / Insurance Brokerage / Financial Services

Setup: Onsite - Shifting Schedule

Type: Full-Time - Multiple Vacancies

Salary: Up to PHP 24,000 Package

Overview:

Cognizant Taguig is urgently hiring for our Financial / Insurance Brokerage Account. If you have at least 6 months of BPO voice experience and strong English communication skills, this opportunity is for you. Earn up to PHP 24,000 package.

Role: CSR - Financial / Insurance Brokerage Account

Account: Financial / Insurance Brokerage Account

Key Responsibilities:

- Handle customer inquiries related to insurance policies and brokerage services

- Provide accurate and professional support for insurance brokerage concerns

- Ensure accuracy and attention to detail in policy-related documentation

- Deliver excellent customer service and maintain high customer satisfaction

- Coordinate with internal teams to resolve client concerns efficiently

Qualifications:

- Completed at least 2 years in college with no back subjects

- With at least 6 months BPO voice experience in any account

- With excellent English communication skills for professional client interactions

- Customer service experience in financial services or non-life insurance is an advantage

- Detail-oriented, especially in handling policy inquiries and documentation

- Must be willing to work onsite in Taguig

- Must be amenable to shifting schedule and can start ASAP

Salary and Benefits:

- Up to PHP 24,000 salary package

- HMO and comprehensive benefits package

- Paid training from Day 1

- Career growth and development opportunities

- Work with a global leader in BPO and Technology

Role

Appeals Support Specialist

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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