CUSTOMER SERVICE REPRESENTATIVE in Manila
Gratitude IncCUSTOMER SERVICE REPRESENTATIVE in Manila
Job Description
Key Skills
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Job Title: CUSTOMER SERVICE REPRESENTATIVE
Category: Service Desk / End User Services
Work set up: Quezon City
Work schedule: Shifting
Salary: PHP 15,000 - 30,000
Employment Type: Full Time
Headcount: 10
Qualifications:
• With or Without Customer Service Experience.
• At least 6 Months of experience in Technical Support.
• Can speak, read, and write in the Polish Language.
• Candidates must be Filipino citizens permanently residing in the Philippines
• At least a Vocational Diploma, Short Course Certificate, Undergraduate, or Bachelor’s/College Degree in any field
• Kindly endorse native speakers or non-native with C1 level proficiency.
• The process will be a language, technical and final interview.
• We are looking for candidates who will be open for the Taguig or Bridgetown ONSITE location.
• Must be an immediate joiner
Job Role:
Handle customer queries via calls/chat/email
Provide accurate information & resolve issues
Maintain customer satisfaction
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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