Customer Service Representative | Competitive Salary + Career Growth Opportunities

Gratitude Inc

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1 day ago

Customer Service Representative | Competitive Salary + Career Growth Opportunities

1-10 Year(s)

Manila

Job Description

Key Skills

BPO Recruiter customer service analyst

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Customer Service Representative | Competitive Salary + Career Growth Opportunities

Join Our Growing Team!

Are you an experienced BPO professional looking for a rewarding career with excellent growth opportunities? We are currently hiring Customer Service Representatives who are passionate about delivering outstanding customer support and creating exceptional customer experiences.

If you have at least 6 months of BPO experience, strong communication skills, and a customer-first mindset, we want to hear from you!

Job Responsibilities

Handle inbound and/or outbound customer interactions professionally and efficiently.

Provide accurate information regarding products, services, accounts, and company policies.

Resolve customer concerns, complaints, and inquiries while maintaining a high level of customer satisfaction.

Document customer interactions and update records accurately in the system.

Follow company procedures, quality standards, and compliance requirements.

Collaborate with team members and supervisors to ensure service excellence.

Meet performance metrics including customer satisfaction, attendance, productivity, and quality targets.

Maintain professionalism and confidentiality while handling customer information.

Qualifications

At least 6 months BPO/Call Center experience

High School, Senior High School, College Undergraduate, or College Graduate

Good to Excellent English communication skills

Strong listening, problem-solving, and multitasking abilities

Willing to work on-site and on shifting schedules, including weekends and holidays if required

Customer-focused with a positive attitude and strong work ethic

What We Offer

Competitive Salary Package

Performance-Based Incentives and Bonuses

HMO and Health Benefits

Career Advancement Opportunities

Paid Training and Continuous Learning Programs

Supportive and Inclusive Work Environment

Recognition Programs for Top Performers

Opportunity to work with leading global brands and accounts

Why Join Us?

We believe that our employees are our greatest asset. We provide a workplace where talent is recognized, hard work is rewarded, and career growth is encouraged. Whether you're looking to enhance your skills, build a long-term career in the BPO industry, or take the next step professionally, this opportunity is for you.

Minimum Requirement:

At least 6 months BPO/Call Center Experience is required.

Apply today and start your journey toward a successful and rewarding career!

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.