Customer service representative

Gratitude Inc

298 Views

1 month ago

Customer service representative

0-5 Year(s)

Cebu Central Visayas (Lapu Lapu city, Mandaue City)

Job Description

Key Skills

customer service analyst

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POSITION: Customer Service Representative (CSR)

Location: Philippines

Salary: Competitive salary package + benefits

Employment: Full-time

Industry: BPO / Customer Service

JOB RESPONSIBILITIES:

• Handle customer inquiries through calls, chats, or emails

• Provide accurate information and excellent customer service

• Resolve customer concerns professionally and efficiently

• Maintain a positive and professional attitude

• Follow company policies and procedures

• Document customer interactions accurately

REQUIREMENTS:

• High school/Senior High School graduates are welcome to apply

• With or without BPO experience, depending on the account

• Good English communication skills

• Good problem-solving and customer service skills

• Willing to work on shifting schedules

• Must be willing to work onsite when required

WHAT WE OFFER:

Competitive salary

Allowances and incentives

HMO/health benefits

Paid training

Career growth opportunities

Friendly and professional work environment

Role

Account Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Boluwatife Mustapha

Recruiter - Gratitude Inc

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