Customer service representative
Gratitude IncCustomer service representative
Job Description
Key Skills
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Qualifications 1
· Completed at least 2 years in college
· 2 years cumulative BPO experience handling voice, tech/basic trouble shooting, chat AND email
Qualifications 2
· Senior High School Graduate / Completed at least 2 years in college
· 2 years cumulative BPO experience handling voice, tech/basic trouble shooting, chat OR email
Qualifications 3
· College level
· 2 years cumulative BPO experience handling voice and tech/basic trouble shooting
· Can support multiple concurrencies (email, phone, and chat)
· Strong verbal and written English communication skills
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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