CSR Collection/Sales/Fraud-Concentrix bridgertowne
Job Description
Key Skills
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HIRING NOW: MULTIPLE ACCOUNTS | CONCENTRIX BRIDGETOWNE
Location: Concentrix Bridgetowne, Pasig City
Work Setup: Onsite
Work Schedule: Shifting
Open Positions
1. SALES ACCOUNT
- At least Senior High School Graduate
- With at least 6 months BPO Sales Experience
- Salary: Up to ₱28,000
2. COLLECTIONS ACCOUNT
- At least Senior High School Graduate
- With at least 1 year BPO Collections Experience
- Salary: Up to ₱37,000
3. FRAUD ACCOUNT
- At least Senior High School Graduate
- With at least 1 year BPO Fraud Analyst Experience
- Salary: Up to ₱37,500
4. TECH ACCOUNT
- At least Senior High School Graduate
- With at least 1 year BPO Telco / Tech Account Experience
- Salary: Up to ₱35,000
General Qualifications
- Good communication skills in English
- Willing to work onsite in Bridgetowne, Pasig
- Willing to work on shifting schedules, weekends, and holidays
- Customer service oriented and target driven
What You’ll Do
- For Sales: Handle outbound/inbound sales and meet sales targets
- For Collections: Assist with overdue accounts and payment arrangements
- For Fraud: Monitor, investigate, and prevent fraudulent transactions
- For Tech: Provide technical support and troubleshooting for telco/tech products
- Deliver excellent customer service via voice, chat, or email
We Offer
- Competitive salary package
- HMO on Day 1
- Paid Training
- Performance bonuses and incentives
- Career growth and promotion opportunities
- Accessible location in Bridgetowne, Pasig
Concentrix is an equal opportunity employer.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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