BPO Service Delivery Manager - Wealth Investment and Asset Manager
Gratitude IncBPO Service Delivery Manager - Wealth Investment and Asset Manager
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Title: BPO Service Delivery Manager - Wealth Investment and Asset Management
Work Set-up: 100% onsite in either Pasig or Taguig
Work shift: Night shift
Salary range: Up to PHP 100,000
Your future duties and responsibilities:
• Developing and implementing strategic plans to improve operational efficiency and achieve business goals.
• Managing the overall performance of the Wealth Investment and Asset Management division, including client satisfaction, quality assurance, and cost management.
• Leading and supervising a team of managers and professionals to ensure smooth operations and high productivity.
• Establishing and maintaining strong relationships with clients, understanding their needs, and providing solutions to meet their requirements.
• Analyzing market trends, identifying new business opportunities, and recommending strategies to expand the Wealth Investment and Asset Management services.
• Overseeing budgeting, forecasting, and financial reporting for the BPO division.
QUALIFICATIONS:
• College graduate
• Bachelor's degree in Business Administration, Management, or related field; MBA is often preferred.
• Extensive experience in Wealth Investment, Asset Management, Fund Servicing, Fund Accounting, Risk & Compliance, Equity Fund, Unit Trust Pricing, Client Services, Financial Portfolio Lifecycle, CSAT standpoint, Stock Market, Investment, Mutual Funds, Products, with a proven track record of successful leadership.
• Strong understanding of BPO industry trends, best practices, and technologies.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinking, problem-solving abilities, and decision-making skills.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• With experience handling delivery teams
• Must have experience in Contact Centre operations/BPO
• With at least 3 yrs+ experience in Project Management
• With at least 3 years of managerial experience.
Role
Client Servicing/Key Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
EXL Company Moa Site+Customer service representative
Gratitude Inc1 - 16 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
HIGH PAYING BPO JOB (SALARY UP 150K) SPANISH ACCOUNT
Gratitude Inc2 - 4 Year(s)
100 - 150 Thousand p.m
Manila, Philippines
ASSET COORDINATOR
Gratitude Inc2 - 4 Year(s)
60 - 70 Thousand p.m
Manila, Philippines
Infor M3 Mid-Level SCM Consultant Urgently Needed
Gratitude Inc4 - 7 Year(s)
95 - 100 Thousand p.m
Manila, Philippines
0 - 1 Year(s)
15 - 35 Thousand p.m
Manila, Philippines
Data Solution Architect - Fabric/Azure
Gratitude Inc7 - 10 Year(s)
Confidential
Manila, Philippines
Urgent Hiring for international BPO in QUEZON CITY 2025
Gratitude Inc0 - 10 Year(s)
10 - 30 Thousand p.m
Manila, Philippines
1 - 3 Year(s)
15 - 30 Thousand p.m
Manila, Philippines
Senior Fund Administrator - Financial
Gratitude Inc2 - 35 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
Data Solution Architect – Microsoft Fabric & Azure
Gratitude Inc7 - 20 Year(s)
10 - 15 Thousand p.m
Manila, Philippines