BPO Customer Support Executive (Telecom) in Taguig Location

Gratitude Inc

212 Views

15 hours ago

BPO Customer Support Executive (Telecom) in Taguig Location

1-10 Year(s)

20 - 30 Thousand p.m

Manila (Makati, Ortigas, Pasig, Taguig, Mandaluyong)

Job Description

Key Skills

BPO Recruiter Inbound BPO BPO Voice Process BPO Operations BPO industry BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience BPO Experience is a must BPO Health Process BPO Healthcare. BPO/ IT BPO international voice account experience BPO or non BPO industry Atleast 1 year BPO Customer Service Atleast 1 year BPO Experience

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Hiring: BPO Customer Support Executive (Telecom)

Position: Customer Support Executive – Telecom
Location: (Taguig / Work-from-Office)
Employment Type: Full-Time
Industry: BPO / Telecommunications
Salary: (Insert Range) + Incentives

About the Role

We are seeking enthusiastic and customer-focused individuals to join our telecom support team. You’ll be the first point of contact for customers, helping them resolve queries and ensuring a great experience with our telecom services.

Key Responsibilities

Handle inbound customer calls and support tickets
Assist customers with billing, service activation, plan changes, technical issues
Provide accurate information about products, offers, and network issues
Troubleshoot basic connectivity and device problems
Log and track customer interactions using CRM systems
Ensure quick and satisfactory resolution of customer concerns
Escalate complex issues to the relevant department

Who We’re Looking For

Excellent communication in English (additional languages a plus)
Strong listening skills and patience
Basic computer skills and ability to use CRM tools
Friendly, professional, and solution-oriented attitude
Ability to work shifts (if required)

Qualifications

• Completed 2 years in College | NO Back subject/s

• READY TOR/Diploma and SSS Employment History

• 2 years of relevant experience

• Prior BPO experience in telecom or customer support is a plus (but not mandatory)

What We Offer

Competitive pay + performance incentives
Training & career growth opportunities
Friendly and supportive work environment
Flexible shift options (if applicable)

How to Apply

Contact / Apply: [Email]

Limited openings – Apply now!

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Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Bipin Kambli

Recruiter - Gratitude Inc

NA, india

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