Billing Support Representative | Telecommunications Account
Gratitude IncBilling Support Representative | Telecommunications Account
Job Description
Key Skills
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We are hiring Billing Support Representatives to assist customers with account balances, payment concerns, billing inquiries, and service adjustments. Candidates should possess strong attention to detail and excellent customer service skills.
Key Responsibilities
• Handle billing inquiries.
• Explain charges and payment options.
• Process account adjustments.
• Ensure compliance with company policies.
• Maintain accurate customer records.
Qualifications
• High School or Senior High School Graduate.
• Good English communication skills.
• Customer service experience is an advantage.
• Computer proficiency.
• Willing to work rotational shifts.
Benefits
• Competitive salary package
• Performance bonuses
• Paid training
• HMO
• Paid leave
• Career development programs
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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