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Bilingual Spanish Customer Service Executive

Gratitude Inc
223 Views
2 weeks ago

Bilingual Spanish Customer Service Executive

1-2 Year(s)
₱ 40 - ₱ 55K p.m
Manila (Bridgetown quezon City, Pasig, Ortigas)
Manila (Bridgetown quezon City, Pasig, Ortigas)

Job Description

Key Skills

BPO Experience Spanish Bilingual Spanish CSR At least high school graduate CSR background

48 candidate(s) have already applied for this Job. Apply now

Job Title: Bilingual Spanish Customer Service Executive 

Number of headcounts: 19

Work setup: Onsite in Jollibee Tower, Ortigas, Pasig City or Exxa Tower, Bridgetowne, Quezon City

Work shift: Night shift/ Shifting

Compensation Package: Php 40,000 to Php 55,000. Salary increases should not exceed 30% of the candidate's previous total compensation package.

HC: 19 FTEs for the month of August

Start Date: ASAP


Qualifications:


• Must be at least a high school graduate.

• Conversational Spanish skills required; no advanced certification is necessary.

• Experience as a Bilingual Spanish CSR is preferred but not required.

• Must have at least one (1) year of BPO customer service experience.

• Must be willing to work onsite in Bridgetowne, Quezon City or Ortigas, Pasig City.


Interview process: (Virtual and onsite)


1st round-HR round

2nd round-Vna round

3rd round- Ops round


PRE-SCREENING:


1. Highest educational attainment:

2. Level of Spanish language proficiency:

3. Years of Bilingual Spanish CSR experience:

4. Years of BPO CSR experience:

5. Last drawn salary:

6. Expected salary

7. Are you willing to work onsite in Ortigas, Pasig City or Exxa Tower, Bridgetowne, Quezon City with a shifting or night shift schedule?

8. Notice Period:

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Oly Ezeh

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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