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Bilingual Job: Vietnamese CSR - Philippines - Hybrid/Onsite | With TRV

Gratitude Inc
108 Views
6 days ago

Bilingual Job: Vietnamese CSR - Philippines - Hybrid/Onsite | With TRV

0-12 Year(s)
₱ 70 - ₱ 80.15K p.m
NA
NA

Job Description

Key Skills

Vietnamese Fluent in Vietnamese and English Order to Cash Vietnamese Language

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Job Title: Bilingual Job: Vietnamese CSR - Philippines - Hybrid/Onsite | With TRV


Company: Confidential
Work Location: Philippines - Hybrid / Onsite
Salary: Competitive Package + Premium Bilingual Pay
Industry: BPO / Bilingual

About the Role:
We are urgently hiring Vietnamese Bilingual CSRs to support our Vietnamese-speaking customers! Premium pay for bilingual skills - fresh graduates are welcome to apply!

Job Details:
Role: Vietnamese Bilingual CSR
Location: Philippines - Hybrid / Onsite (depends on site)
Work Setup: Shifting / Onsite

What is in it for you:
Competitive salary package + incentives - Premium pay for Vietnamese language skills
Supportive and collaborative work culture with complete training provided
Opportunity to work on meaningful customer and business solutions - Grow your career

Your Role:
Support customers in Vietnamese and English through phone, chat, and email
Assist with inquiries, billing concerns, service requests, and account-related issues
Provide excellent customer experience and resolve issues efficiently
Accurately document all customer interactions in company systems
Collaborate with internal teams to deliver customer-focused solutions
Meet targets for quality, productivity, and customer satisfaction

Who we are looking for:
Language: Native or fluent in Vietnamese with strong professional communication skills
English: Conversational English - Training and systems are in English
Experience: No BPO experience required - Fresh graduates are welcome to apply
Advantage: Experience in Collections or Order-to-Cash (O2C) is a plus but not required
Eligibility: Must be eligible to work in the Philippines
Visa: Foreign nationals with valid Temporary Resident Visa (TRV) are welcome to apply

Skills Needed:
Customer service oriented with attention to detail
Strong communication, problem-solving, and time-management skills
Able to work collaboratively in a fast-paced environment

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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