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Bilingual CSR - Vietnamese Speaker - High Pay + Incentives

Gratitude Inc
15 Views
1 day ago

Bilingual CSR - Vietnamese Speaker - High Pay + Incentives

0-12 Year(s)
₱ 70 - ₱ 80.15K p.m
NA
NA

Job Description

Key Skills

Vietnamese Fluent in Vietnamese and English Order to Cash Vietnamese Language

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Bilingual CSR - Vietnamese Speaker - High Pay + Incentives - Hybrid Setup


Company: Confidential
Location: Philippines - Hybrid / Onsite
Industry: BPO / Bilingual - Vietnamese
Setup: Hybrid / Onsite - Shifting Schedule
Type: Full-Time - Multiple Vacancies - Urgent Hiring
Salary: Competitive Package + Premium Bilingual Pay + Incentives

Overview:
Urgent hiring for Vietnamese speakers in the Philippines! We are looking for Vietnamese Language Specialists to support Vietnamese-speaking customers. Earn premium bilingual pay plus incentives with complete training provided. No BPO experience required - fresh graduates welcome.

Role: Vietnamese Language Specialist / Vietnamese Bilingual CSR
Account: Vietnamese Bilingual Support

Key Responsibilities:
- Provide support to Vietnamese-speaking customers via phone, chat, and email channels
- Communicate in both Vietnamese and English professionally
- Assist with billing, service requests, and account information inquiries
- Deliver excellent customer experience and resolve issues efficiently
- Accurately document all customer interactions in company systems
- Collaborate with internal teams to deliver customer-focused solutions
- Meet quality, productivity, and customer satisfaction targets

Qualifications:
- Native or fluent in Vietnamese with strong professional communication skills
- Good conversational English skills - training and systems are in English
- No BPO experience required - fresh graduates welcome
- Experience in Collections or knowledge of Order-to-Cash (O2C) process is a plus but not required
- Customer service oriented with attention to detail
- Strong communication, problem-solving, and time-management skills
- Able to work collaboratively in fast-paced environment
- Must be eligible to work in the Philippines
- Foreign nationals with valid Temporary Resident Visa (TRV) are welcome to apply

Salary and Benefits:
- Competitive salary package plus incentives
- Premium pay for Vietnamese language skills
- Supportive and collaborative work culture
- Complete training provided
- Career growth opportunities

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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