Banking Support Specialist - Finance Account | Onsite | 1 Yr BPO Exp

Gratitude Inc

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6 days ago

Banking Support Specialist - Finance Account | Onsite | 1 Yr BPO Exp

1-14 Year(s)

₱ 25 - ₱ 26K p.m

Job Description

Key Skills

Business to Business (B2B) Call Center BPO Voice Process International Call Centre B2B. Call Centre skills International BPO

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Job Title: Banking Support Specialist - Finance Account | Onsite | 1 Yr BPO Exp

Company: Confidential

Work Location: Philippines - Onsite

Salary: Competitive Package for Banking Account

Industry: BPO / Banking & Finance

About the Role:

We are hiring a Customer Service Representative for our Banking and Finance account in the Philippines! If you have at least 1 year of BPO experience and want to build your career in the Finance industry, this is for you.

Job Details:

Role: Customer Service Representative - Banking and Finance

Location: Philippines - Onsite

Work Setup: Shifting / Onsite

What is in it for you:

Competitive salary package - Industry-leading pay for Banking accounts

Career growth and development opportunities - Advance your career in Finance BPO

Collaborative and supportive work environment - Great team culture and training

Your Role:

Handle inbound customer inquiries about bank accounts, transactions, and financial services

Provide step-by-step assistance and resolve issues with professionalism and empathy

Maintain confidentiality and handle sensitive information with care

Properly document all interactions and comply with policies and procedures

Collaborate with support teams to ensure customer satisfaction

Who we are looking for:

Education: SHS graduate or completed 2 years in college / university

Experience: Minimum 1 year BPO experience is required

Communication: Good to excellent English communication skills - Written and verbal

Work Setup: Willing to work onsite

Account: Amenable to Banking and Finance account

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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Confidential

Manila, Philippines

Details