Assistant Manager-Operations (Spanish Bilingual)

Gratitude Inc

1371 Views

6 months ago

Assistant Manager-Operations (Spanish Bilingual)

3-4 Year(s)

60 - 65 Thousand p.m

Manila

Job Description

Key Skills

mortgage experience Fluent in Spanish and English • 3 years exp as a Spanish Bilingual Supervisor in the BPO industry 3 years of Customer Service background

1 candidate(s) have already applied for this Job. Apply now

Job title: Assistant Manager-Operations (Spanish Bilingual)

Campaign: Banking & Financial Services

Location: Bridgetowne, Quezon City

Salary: 60,000.00

Shift: Nigh Shift

Target Start Date: ASAP

Qualifications:

• 3 years exp as a Spanish Bilingual Supervisor in the BPO with 3 years of CS background Financial /Mortgage experience is a plus.

• Excellent Communication Skills.

• Should be fluent in Spanish and must have Spanish certification for at least an intermediate level.

• Great People Management skills with proven record in critical and analytical thinking.

• Experience in client engagement.

• Amenable to US shift timings.

• Amenable to work onsite in Quezon City.

Other Details:

Lead a team of bilingual (English and Spanish) associates. Promoting mortgage products, continually engaging with a pipeline of customers and help them retain their home via servicing and collection efforts, while maintaining compliance with current client, federal and investor guidelines

**must have Spanish certification for at least an intermediate level**

2 Levels of interview - with Spanish Language proficiency assessment

Role

Deputy Manager-Operations

Timings

Night Shift (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.