Apply now as a Customer Service Associates (Healthcare Account)
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Job Description
Key Skills
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Customer Service Representative for the Newest Healthcare Account in Cebu
Account: Healthcare Account
Work Schedule: Fixed Night Shift (with 20% Night Differential Pay)
Work Arrangement: Work Onsite
Key Responsibilities:
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Taking calls according to policies, procedures, and standards with defined quality
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Handling customer's concerns, queries, and complaints
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Staying updated with company policies and procedures
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Keeping company information secured and confidential.
Qualifications:
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College graduate of any 4-year course
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SHS graduate or undergraduate completed 2nd year in college
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Preferably with healthcare BPO experience
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English communication skills
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Basic computer knowledge and operation
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Ability of analyze and solve customer's concern
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Ability to maintain the highest level of confidentiality interpersonal skills
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Ability to work in a team fostered environment
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Ability to work in a multi-tasked environment
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Ability to prioritize and organize work
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Ability to adapt to a flexible schedule
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Healthcare background is a good to have, but not must have
Rewards and Incentives:
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Competitive salary
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Amazing incentives and rewards
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HMO and Insurance as early as day one of employment
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State of the art facilities (Gym, Karaoke, Pantry, etc.)
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20% Night differential pay
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Career growth opportunities
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Accessible work location
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Fun environment
Rewards and Incentives:
• Competitive salary
• Amazing incentives and rewards!
• HMO as early as day two
• State of the art facilities (Gym, Karaoke, Pantry, etc.)
• Night shift differential pay
• Career growth opportunities
• Accessible work location
• Fun environment
Role
Customer Service Executive
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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