Gratitude Inc banner
Gratitude Inc logo

Analyst (Application Engineer) – Hybrid Analyst Role

Gratitude Inc
95 Views
5 days ago

Analyst (Application Engineer) – Hybrid Analyst Role

5-20 Year(s)
₱ 100 - ₱ 150K p.m
Manila (Makati, Taguig)
Manila (Makati, Taguig)

Job Description

Key Skills

.NET Automation Busines Analysis C# Software Testing Troubleshooting Rest APIs Regression Testing CI/CD pipelines UAT Testing

0 candidate(s) have already applied for this Job. Apply now

Role Overview:

We are seeking an Analyst (Application Engineer) to act as a strategic liaison between business objectives and technology solutions, ensuring that processes, systems, and stakeholder needs are aligned to deliver measurable value . This role encompasses both Business Analyst and IT Analyst profiles, with responsibilities spanning requirements gathering, documentation, testing support, and technical troubleshooting. The role serves as a key contact for resolving application-related incidents and ensuring continuity of business operations.


Key Responsibilities:


Gather, analyze, and document business requirements and translate them into actionable technical specifications.


Design and implement end-to-end testing strategy covering unit, functional, and regression testing.


Drive test automation and integrate testing into CI/CD pipelines .


Provide technical support and troubleshooting for internally developed software applications and vendor products .


Collaborate with program managers, solution architects, tech leads, and business owners to optimize workflows and enable effective decision-making.


Manage Business → UAT Testing, Validation, and Sign-off.


Qualifications:


Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.


5–7 years experience as a Business Analyst, IT Analyst, or Application Engineer – required.


Strong experience with .NET / C# applications – required.


Strong experience with REST APIs and integration patterns – required.


Familiarity with Azure (App Services, Functions, DevOps) – required.


Familiarity with CI/CD pipelines and automation – required.


Experience with software testing (UAT, regression testing) – required.


Strong communication and collaboration skills across technical and business stakeholders.


Not a job hopper – stable employment history.


Why Join?


Competitive salary: ₱100,000 – ₱108,000.


Hybrid work setup – work-life balance.


Strategic Business + IT role.


Career growth in application engineering and analysis.

Role

Business/EDP Analyst

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jecinta Kariuki

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

0 - 3 Year(s)

Customer Service Key Account Management Collections Process

₱ 38.24 - ₱ 60.95K p.m

Manila, Philippines

1 - 3 Year(s)

Customer Relations

₱ 23 - ₱ 50K p.m

Manila, Philippines

3 - 5 Year(s)

Payroll team lead End-to-end payroll processing Proficient in MS Excel

Confidential

Manila, Philippines

7 - 20 Year(s)

Digital Marketing CSS3 Front end developer

₱ 145 - ₱ 150K p.m

Manila, Philippines

1 - 13 Year(s)

Banking Insurance BPO Voice Process International BPO

₱ 22 - ₱ 32K p.m

Manila, Philippines

Company logo

Operations Lead-QC

Gratitude Inc

10 - 26 Year(s)

Database management Root cause analysis SQL

₱ 100 - ₱ 125K p.m

Manila, Philippines

2 - 17 Year(s)

Inbound BPO BPO Voice Process Inside Sales

₱ 30 - ₱ 40K p.m

Manila, Philippines

Company logo

WFM Team Lead NLCH

Gratitude Inc

1 - 4 Year(s)

WFM tools Contact Centre WFM Team Leader

Confidential

Manila, Philippines

5 - 10 Year(s)

Communication Skills Detail-oriented Bachelor degree

Confidential

Manila, Philippines

5 - 27 Year(s)

Python Cyber Security Powershell

₱ 70 - ₱ 150K p.m

Manila, Philippines