ACTIVE) USRN Training Program Manager (Hartford Account)_TWHF | Non-Voice
Job Description
Key Skills
3 candidate(s) have already applied for this Job. Apply now
Job title: USRN Training Program Manager
Account: Hartford Account
Work set-up: Temporary WFH
Work schedule: Shifting
Qualifications:
• At least 1 year of recent & pertinent clinical/hospital or similar experience.
• At least 2 years of Utilization Management experience.
• At least 2 years of recent & pertinent supervisory or managerial experience.
• Graduate of accredited Registered Nursing Program or a Doctor of Medicine degree with current, unrestricted license as RN or MD in the Philippines and/or US, with experience in Utilization Review, Utilization Management, Coding, Back office, Organizational Development, and other CPO related processes.
• Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness; teaching credentials or certification a plus.
• Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine, or rehabilitation useful.
• With at least 1 year of trainer experience in a CPO/ BPO environment.
• Management or supervisory skills and Microsoft environment skills.
Certificate/Credentials:
• USRN (Any state)
Recruitment Process:
• Validation
• Talkpush profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding
Role
Training Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Temporary WFH
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
3 - 5 Year(s)
Confidential
Manila, Philippines
HGS Bridgertowne -CSR Financial account
Gratitude Inc1 - 24 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Talend Support Consultant/Developer
Gratitude Inc5 - 6 Year(s)
₱ 140 - ₱ 160K p.m
Manila, Philippines
2 - 4 Year(s)
Confidential
Manila, Philippines
1 - 5 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
PHRN CODERS-Hybrid setup
Gratitude Inc2 - 6 Year(s)
₱ 50 - ₱ 54K p.m
Manila, Philippines
Multilingual Language – Vietnamese
Gratitude Inc0 - 2 Year(s)
₱ 39.11 - ₱ 69.68K p.m
Manila, Philippines
Retention Specialist
Gratitude Inc0 - 8 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
Training & Quality Manager (IT As A Service)
Gratitude Inc5 - 22 Year(s)
₱ 90 - ₱ 165K p.m
Manila, Philippines
Training Content Designer- Uber- WFH
Gratitude Inc1 - 2 Year(s)
₱ 75.5 - ₱ 80K p.m
Manila, Philippines

