URGENT HIRING IT SERVICE DESK (BGC Taguig)
Gratitude IncURGENT HIRING IT SERVICE DESK (BGC Taguig)
Job Description
Key Skills
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JOB ROLE: IT SERVICE DESK
YEARS OF RELATED EXPERIENCE : 2YRS TO 4 YRS IT Service Desk
BPO EXPERIENCE: 1 YEAR
INDUSTRY | DOMAIN EXPERIENCE: Retail, Hospitality, Healthcare
WORK SET UP: Onsite in BGC Taguig
WORK SCHEDULE: Night shift
SALARY PACKAGE: P20K TO P45K
MANDATORY REQUIREMENTS:
READY TO SUBMIT DIPLOMA | TOR, SSS HISTORY OF EMPLOYMENT
QUALIFICATION :
• Bachelor’s Degree or completed at least 2 years in college with no back subjects,
Associate Graduate, College Graduate
• At least 2-5 years of relevant ITSD experience is required
One year BPO experience
• Experience in resolving tickets
• Ability to work independently and take initiative
• Strong communication skills, both written and oral
• Maintains strong attention to detail in high-pressure situations
• Willingness to work flexible hours when needed
• Immediate joiners are preferred
• Updated resume is required
Role
Customer Service Executive -Technical
Timings
Night Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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