UK Culture Coach
Job Description
Key Skills
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Qualifications:
• College graduate (preferably in HR/Psychology/Sociology or any related fields
• Minimum 3–5 years in HR, organizational development, or culture/coaching roles, preferably within a BPO or CX services organization
• Certifications: Diversity, equity, and inclusion certifications or cultural competency training is desirable
• Someone with a knowledge of UK culture, banking industry, and BPO Operational requirements
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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