Travel Account: Customer Service Representative
Gratitude IncTravel Account: Customer Service Representative
Job Description
Key Skills
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Position Overview
Are you passionate about travel and customer service? We are looking for experienced and customer-oriented professionals to join our Travel Account Team. If you have a background in using Global Distribution Systems (GDS) and enjoy helping customers create seamless travel experiences, this opportunity is for you!
Compensation & Benefits
Basic Salary: ₱20,000/month
Total Package: Up to ₱27,000/month (inclusive of allowances and incentives)
Competitive benefits package
Career growth and advancement opportunities
Paid training and continuous learning programs
Fun and dynamic work environment
Qualifications
Minimum of 6 months GDS (Global Distribution System) experience
At least a high school graduate or equivalent (college level is an advantage)
Excellent communication and customer service skills
Strong problem-solving and multitasking abilities
Computer proficient and able to navigate multiple systems
Willing to work on shifting schedules, weekends, and holidays
Key Responsibilities
Assist customers with flight reservations, bookings, and travel inquiries.
Process ticket modifications, cancellations, and rebookings.
Provide accurate information regarding travel products and services.
Resolve customer concerns professionally and efficiently.
Maintain high-quality customer interactions and achieve performance targets.
Ensure customer satisfaction by delivering exceptional service experiences.
Why Join Us?
Fast-track your career in the BPO and travel industry.
Competitive compensation and incentives.
Opportunities for professional growth and development.
Supportive and engaging work environment.
One-Day Hiring Process – Apply Today and Get Hired Quickly!
APPLY NOW!
Limited Slots Available
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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