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Travel Account CSR - Wipro Cebu - Airline Support - Onsite

Gratitude Inc
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1 week ago

Travel Account CSR - Wipro Cebu - Airline Support - Onsite

1-10 Year(s)
₱ 25 - ₱ 26K p.m
NA
NA

Job Description

Key Skills

Inbound BPO BPO Voice Process International Call Centre BPO Operations Call centre voice Call Center experience

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Job Title: Travel Account CSR - Wipro Cebu - 100% Onsite | Airline Support


Company: Wipro

Work Location: Wipro Cebu - 100% Onsite

Salary: Competitive Package

Industry: BPO / Airline / Travel


About the Role:

We are hiring Customer Service Representatives for our Premium Airlines Account at Wipro Cebu! If you have excellent English communication skills and a passion for travel, this is the perfect opportunity for you.


Job Details:

Role: Customer Service Representative - Airline Account / Travel Support

Location: Wipro Cebu - 100% Onsite

Work Setup: Shifting / Onsite - Cebu Site


What is in it for you:

Competitive compensation and career growth opportunities - Build your BPO career

Supportive, collaborative culture with complete training and development support

Opportunity to work with a global travel brand - Premium airline account


Your Role:

Assist customers with flight bookings, reservations, cancellations, and general travel inquiries

Deliver exceptional customer service with empathy and professionalism

Resolve issues efficiently and accurately document all customer interactions

Collaborate with internal teams to ensure smooth customer experience

Meet targets for quality, productivity, and customer satisfaction


Who we are looking for:


Option 1:

Education: College Graduate - With or without BPO experience

Communication: Must have C1 level English - Excellent communication skills, close to Standard American English accent


Option 2:

Education: Completed at least 2nd year in college with no failing subjects

Experience: At least 6 months BPO experience required

Communication: Good to excellent English communication skills


Additional Requirements:

Work Setup: Willing to work 100% onsite in Wipro Cebu

Account: Willing to be assigned to an Airlines / Travel account

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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