Training Content Designer- WFH
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Job Description – Training Content Designer
Job Details
- Job Title: Training Content Designer
- Salary: Up to ₱55,000 (depending on skills and experience)
- Work Setup: Work from Home / EDSA Greenfield
- Shift Schedule: Graveyard (GY)
- Rehire Policy: Former employees of Teleperformance are not eligible for rehire, either directly or through a third party.
Job Summary
The Training Content Designer is responsible for designing, developing, and maintaining engaging training curricula and e-learning materials for the general workforce and specialized functional/technical teams.
The role involves identifying learning needs, collaborating with subject matter experts (SMEs), creating instructional content, evaluating training effectiveness, and supporting the development of computer-based learning solutions.
Key Responsibilities
- Analyze employee learning needs.
- Partner with Subject Matter Experts (SMEs) and business stakeholders to develop course content.
- Design and develop instructional materials and training curricula.
- Create engaging e-learning modules using Articulate 360.
- Plan and coordinate skills assessments and training programs.
- Provide guidance and support to trainers and facilitate training for newly introduced courses when necessary.
- Develop and monitor training effectiveness metrics.
- Design computer-based training programs.
- Coordinate with or manage external vendors for content development or training delivery.
- Ensure all instructional materials meet quality, cost, and timeline requirements.
- Apply instructional design best practices and professional standards throughout content development.
Non-Negotiable Requirements
- At least 1 year of relevant experience in Instructional Design.
- Experience using Articulate 360.
- Strong background in Instructional Design.
- Knowledgeable in E-learning Development.
- Experience creating e-learning modules.
Preferred Skills
- Curriculum development
- Learning needs analysis
- Training evaluation
- Learning Management Systems (LMS)
- Adult learning principles
- Computer-Based Training (CBT)
- Stakeholder management
- Content development
- Project coordination
Recruitment Process
- Validation
- Corporate TA Screening
- Hiring Team Interview
- Skills Test
Role
Process Trainer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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