Trainer - UK Financial Collections
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Bachelor's Degree
• 2-4 years work experience in UK/US/AU collections, banking operations, and training in a call center or shared services environment
• Basic understanding of training methodologies applied on virtual and F2F instructor-led classes.
• Excellent communication & feedback/coaching Skills
Key Skills:
• Strong knowledge of UK collections domain, regulations, and bucket flows.
• Excellent communication and coaching skills for training teams.
• Proficiency in MS Office.
Responsibilities: Training new hires, coaching agents, managing quality metrics, and ensuring compliance with financial regulations.
Recruitment Process:
Role
Corporate Finance
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Quality Assurance- Healthcare
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
Firewall Specialist
Gratitude Inc8 - 10 Year(s)
₱ 170 - ₱ 176K p.m
Manila, Philippines
CSR Multilingual Language - Vietnamese
Gratitude Inc0 - 17 Year(s)
₱ 65 - ₱ 69.68K p.m
Manila, Philippines
Sales Account Representatives
Gratitude Inc1 - 2 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
MIS Executive – UK Financial Customer Service
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
2 - 18 Year(s)
₱ 30 - ₱ 40K p.m
Manila, Philippines
CSR Multilingual Language - Thai
Gratitude Inc0 - 20 Year(s)
₱ 60 - ₱ 60.95K p.m
Manila, Philippines
Customer service representative (Collections)
Gratitude Inc0 - 1 Year(s)
₱ 18 - ₱ 37K p.m
Manila, Philippines
1 - 17 Year(s)
₱ 38 - ₱ 60.95K p.m
Manila, Philippines
Advance Your Career: Join Our BFSI Support Division
Gratitude Inc0 - 2 Year(s)
Confidential
Manila, Philippines

