Telco Customer Service Representative | Multiple Sites Available
Gratitude IncTelco Customer Service Representative | Multiple Sites Available
Job Description
Key Skills
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We are currently hiring Customer Service Representatives for our Telecommunications Account. This is a great opportunity for candidates who want to build a career in the BPO industry while gaining experience in customer support, account management, and communication services.
Locations Available:
• Pasay
• Quezon City
• Pasig
• Mandaluyong
• Taguig
Responsibilities:
• Handle customer inquiries and account concerns professionally
• Provide accurate information regarding products and services
• Assist customers with basic troubleshooting and billing concerns
• Maintain quality customer service and proper call handling procedures
• Document customer interactions accurately in the system
Qualifications:
• At least High School Graduate (Old Curriculum) / Senior High School Graduate
• With or without Call Center experience
• Strong English communication skills
• Basic computer navigation skills
• Willing to work on-site and on shifting schedules
• Customer-focused and willing to learn
What We Offer:
• Competitive salary package
• Performance incentives and allowances
• Paid training programs
• Career growth and advancement opportunities
• Supportive and professional work environment
Qualified applicants can send their updated resume for screening and interview scheduling.
Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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