Telco Customer Service - Firstsource - Taguig WFO
Gratitude IncTelco Customer Service - Firstsource - Taguig WFO
Job Description
Key Skills
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Telco Customer Service - Firstsource - Taguig WFO - 100% Virtual Process
Company: Firstsource
Location: Taguig - Onsite
Industry: BPO / Telco Account
Setup: Onsite - Shifting Schedule
Type: Full-Time - Multiple Vacancies
Salary: Up to PHP 25,000 Package
Hiring Process: 100% Virtual Process - Apply from home
Overview:
Firstsource Taguig is hiring Telco Customer Service Representatives. Earn up to PHP 25,000 package with 100% virtual hiring process. No Telco experience required - TSR background is an advantage. Apply from home.
Role: Telco CSR / Customer Service Representative
Account: Telco Account
Key Responsibilities:
- Handle telco-related customer inquiries and concerns professionally
- Provide excellent customer service and technical support
- Assist customers with account and service-related issues
- Ensure customer satisfaction and timely issue resolution
- Meet performance and quality metrics consistently
Qualifications:
- At least Senior High School Graduate
- Telco / TSR experience is an advantage but not required
- Good English communication skills required
- Willing to work onsite in Taguig City
- Amenable to shifting schedule and can start ASAP
Salary and Benefits:
- Up to PHP 25,000 monthly salary package
- HMO and comprehensive benefits package
- Paid training program from Day 1
- Clear career growth and promotion opportunities
- Supportive and collaborative work environment
Recruitment Process - 100% Virtual:
Step 1: Initial Interview
Step 2: Online Assessment
Step 3: Final Interview
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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