Telco CSR - ResultsCX Cebu - Up to 25K Package - Onsite
Gratitude IncTelco CSR - ResultsCX Cebu - Up to 25K Package - Onsite
Job Description
Key Skills
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Telco CSR - ResultsCX Cebu - Up to 25K Package - Onsite
ABOUT THE ROLE:
We are hiring Customer Service Representatives for a Telecommunications Account at ResultsCX Cebu! Get up to PHP 25,000 package depending on your BPO experience. Virtual interview available.
WHAT'S IN IT FOR YOU:
- PHP 20,000 package for 6 to 23 months BPO experience
- PHP 25,000 package for 24 months & up BPO experience
- HMO and other benefits
- Paid training from day one
- Career growth opportunities
YOUR RESPONSIBILITIES:
- Handle telco customer inquiries via voice
- Provide troubleshooting and account support
- Resolve customer issues efficiently and professionally
- Maintain high customer satisfaction scores
- Achieve KPIs and quality targets
REQUIREMENTS:
- At least HS Graduate (Old Curriculum) or SHS Graduate
- Minimum 6 months BPO voice experience required
- Strong communication skills in English
- Willing to work onsite in Cebu City
- Can work shifting schedule and start ASAP
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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