Team Lead - Healthcare
Gratitude IncTeam Lead - Healthcare
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Qualifications:
• 2nd year completed/College Graduate
• 2+ years exp as Team Lead (Preferred Healthcare exp)
• Has an Insurance background, claims processing, US benefits
• Not a job hopper
Responsibilities:
• Operations & Reporting: Oversee daily team operations, track performance metrics, and prepare data presentations for clients and managers.
• Team Management: Conduct shift briefings/huddles, coach agents, handle escalations, and promote team engagement.
• Compliance & Quality: Enforce strict adherence to regulatory standards like HIPAA and conduct Root Cause Analysis (RCA) to improve quality parameters.
Kindly answer the Pre-Screening questions below while applying for the job
Pre-screening questions:
• How many years of relevant experience do you have as a Team Lead?
• Do you have experience handling a healthcare account?
• Do you have Insurance background, claims processing, US benefits experience also?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in QC with a US Business hours schedules?
• When are you available to start once hired?
Role
Other Scientist
Timings
US-Type Shift (Permanent)
Industry
Health/Fitness/Wellness
Work Mode
Work from office
Functional Area
Medical Professional / Healthcare Practitioner / Technician
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
RPO Healthcare Recruiter
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
QA Lead (USRN Required)
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
BPO Clinician
Gratitude Inc4 - 6 Year(s)
70 - 75 Thousand p.m
Manila, Philippines
Job Title: Clinician
Gratitude Inc4 - 5 Year(s)
Confidential
Manila, Philippines
Job Title: Healthcare Recruiter
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
RPO Healthcare Recruiter
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
Job Title: Clinical Team Manager | Healthcare
Gratitude Inc3 - 8 Year(s)
Confidential
Manila, Philippines
Spanish QA - RCM (Healthcare)
Gratitude Inc1 - 2 Year(s)
45 - 50 Thousand p.m
Manila, Philippines
Clinical Team Manager
Gratitude Inc5 - 12 Year(s)
Confidential
Manila, Philippines
Quality Auditor, Medical Coding
Gratitude Inc4 - 5 Year(s)
65 - 70 Thousand p.m
Manila, Philippines