SPANISH TSR | BRIDGETOWNE QC | NIGHT SHIFT
Gratitude IncSPANISH TSR | BRIDGETOWNE QC | NIGHT SHIFT
Job Description
Key Skills
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SPANISH TSR | BRIDGETOWNE QC | NIGHT SHIFT | 95K-100K | ONSITE
COMPANY: Cognizant
LOCATION: Bridgetowne, Quezon City
WORK SETUP: Onsite
SHIFT: Night Schedule
LEVEL: SPE
INDUSTRY: BPO / TSR / Bilingual Account
JOB DESCRIPTION:
We are urgently hiring Spanish SPEs for our Bilingual Account in Bridgetowne QC. You will handle technical support/customer service interactions in Spanish and English.
SALARY + BENEFITS:
Salary Range: 95,000 - 100,000
Competitive salary package + HMO + Night Differential + Allowances + Performance Incentives + Career Growth
QUALIFICATIONS:
- Minimum 2 years in college with no back subjects
- Minimum of 6 months BPO Technical/TSR experience
- TSR background required
- Good English and Spanish communication skills
- Open for non-native speakers only, Filipinos
- Willing to work onsite in Bridgetowne QC
- Willing to work on night shift schedule
- Start Date: ASAP
KEY RESPONSIBILITIES:
- Provide technical support and customer service in Spanish and English
- Troubleshoot and resolve customer concerns
- Meet quality and productivity targets
- Handle high volume of calls/chats/emails
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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