Spanish Bilingual Team Leader (CSR) | Taguig | Onsite | Up to 120K Salary

Gratitude Inc

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2 days ago

Spanish Bilingual Team Leader (CSR) | Taguig | Onsite | Up to 120K Salary

2-30 Year(s)

100 - 120 Thousand p.m

Manila (Makati, Pasay City, Pasig, Taguig, Diliman quezon city)

Job Description

Key Skills

spanish Speaking spanish reading spanish writing spanish language

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Job Title:

Spanish Bilingual Team Leader (CSR) | Taguig | Onsite | Up to 120K Salary

Job Overview:

We are looking for a Spanish Bilingual Team Leader to lead and manage a customer service team in a fast-paced BPO environment. This role requires strong leadership skills, bilingual communication expertise, and the ability to drive team performance.

Job Details:
Language: Spanish & English
Location: McKinley Hill, Taguig
Work Setup: Onsite
Shift: Shifting Schedule
Start Date: ASAP
Level: Team Leader (TL)
Headcount: 1
Salary Range: Up to PHP 120,000
Key Responsibilities:
Lead, mentor, and manage a team of bilingual customer service representatives
Monitor team performance and ensure KPIs are met
Provide coaching, feedback, and performance improvement plans
Handle escalations and support operational needs
Ensure high-quality customer service delivery in Spanish and English
Coordinate with stakeholders and support continuous improvement initiatives

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

Other

Work Mode

Work from office

Functional Area

Any Other

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Joshua Smile

Recruiter - Gratitude Inc

NA, nigeria

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