Spanish Bilingual-Frontline – BFS (100Ksigning incentive)

Gratitude Inc

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3 days ago

Spanish Bilingual-Frontline – BFS (100Ksigning incentive)

2-17 Year(s)

95 - 100 Thousand p.m

Manila (Bridgetown quezon City)

Job Description

Key Skills

Credit & Collection spanish reading spanish writing

5 candidate(s) have already applied for this Job. Apply now

panish Bilingual Customer Service Representative (Frontline – BFS)

Account: Bridgestone
Location: Onsite
Work Schedule: Shifting
Employment Type: Full-time

Salary Package

Job Description

The Spanish Bilingual Customer Service Representative will handle frontline support for BFS accounts, assisting Spanish-speaking customers with inquiries, account concerns, and service-related issues. The role requires strong communication skills in both Spanish and English and the ability to work in a fast-paced, shifting environment.

Key Responsibilities

Qualifications

Why Join Us?

Up to PHP 100,000
100K DIP (Deferred Incentive Program)
PHP 50,000 after 1 month
PHP 50,000 upon regularization
With 12-month lock-in period
Candidate must be hired under BFS–Spanish to qualify
Promo valid for hires from January 02 to January 31, 2028

Handle inbound and/or outbound customer interactions in Spanish and English
Resolve customer inquiries related to accounts, billing, and services
Provide accurate information while ensuring excellent customer experience
Document customer interactions clearly and correctly
Meet quality, productivity, and compliance standards
Work collaboratively with team members and supervisors

High School Graduate (College level or graduate is an advantage)
At least 2 years of Spanish bilingual experience
Collections experience is highly preferred
Strong verbal and written communication skills in Spanish and English
Amenable to shifting schedules
Willing to work onsite
Customer-focused with good problem-solving skills

Competitive salary up to PHP 100,000
Attractive 100K signing incentive
Stable BFS account
Career growth opportunities in a global organization

Job Type: Full-time

Application Question(s):

Are you fluent in Spanish and English (both written and spoken)?
How many years of Spanish bilingual work experience do you have?
Do you have at least 2 years of experience handling Spanish-speaking customers?
Do you have collections experience? If yes, please describe the account and duration.
Have you handled BFS / Financial Services / Banking accounts before?
Are you amenable to working onsite?
Are you comfortable with a salary package of up to PHP 100,000?
Are you willing to commit to the 100K Deferred Incentive Program, which includes a 12-month lock-in period?
Kindly provide your WhatsApp number

Role

Chat Support Executive

Timings

Rotational Shifts (Permanent)

Industry

Banking / Financial Services / Broking

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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