Spanish Bilingual-Frontline – BFS (100Ksigning incentive)
Gratitude IncSpanish Bilingual-Frontline – BFS (100Ksigning incentive)
Job Description
Key Skills
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panish Bilingual Customer Service Representative (Frontline – BFS)
Account: Bridgestone
Location: Onsite
Work Schedule: Shifting
Employment Type: Full-time
Salary Package
Job Description
The Spanish Bilingual Customer Service Representative will handle frontline support for BFS accounts, assisting Spanish-speaking customers with inquiries, account concerns, and service-related issues. The role requires strong communication skills in both Spanish and English and the ability to work in a fast-paced, shifting environment.
Key Responsibilities
Qualifications
Why Join Us?
- Up to PHP 100,000
- 100K DIP (Deferred Incentive Program)
- PHP 50,000 after 1 month
- PHP 50,000 upon regularization
- With 12-month lock-in period
- Candidate must be hired under BFS–Spanish to qualify
- Promo valid for hires from January 02 to January 31, 2028
- Handle inbound and/or outbound customer interactions in Spanish and English
- Resolve customer inquiries related to accounts, billing, and services
- Provide accurate information while ensuring excellent customer experience
- Document customer interactions clearly and correctly
- Meet quality, productivity, and compliance standards
- Work collaboratively with team members and supervisors
- High School Graduate (College level or graduate is an advantage)
- At least 2 years of Spanish bilingual experience
- Collections experience is highly preferred
- Strong verbal and written communication skills in Spanish and English
- Amenable to shifting schedules
- Willing to work onsite
- Customer-focused with good problem-solving skills
- Competitive salary up to PHP 100,000
- Attractive 100K signing incentive
- Stable BFS account
- Career growth opportunities in a global organization
Job Type: Full-time
Application Question(s):
- Are you fluent in Spanish and English (both written and spoken)?
- How many years of Spanish bilingual work experience do you have?
- Do you have at least 2 years of experience handling Spanish-speaking customers?
- Do you have collections experience? If yes, please describe the account and duration.
- Have you handled BFS / Financial Services / Banking accounts before?
- Are you amenable to working onsite?
- Are you comfortable with a salary package of up to PHP 100,000?
- Are you willing to commit to the 100K Deferred Incentive Program, which includes a 12-month lock-in period?
- Kindly provide your WhatsApp number
Role
Chat Support Executive
Timings
Rotational Shifts (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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