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MyGlit Jobs |  Jobs |   Service Desk Transformation Consultant in Mumbai & Delhi

Service Desk Transformation Consultant

Gratitude Inc
32 Views
23 hours ago

Service Desk Transformation Consultant

6-8 Year(s)
110 - 140 Thousand p.m
Manila (Diliman quezon city)
Manila (Diliman quezon city)

Job Description

Key Skills

Artificial Intelligence (AI) Automation IT SERVICE DESK Bachelor's degree in IT/ Engineering/ Data Science Bachelor’s degree in Computer Science, Information Technology, Information Systems •Bachelor’s degree in computer science, Software Engineering, or a related field. Machine Learning (ML), Natural Language Processing (NLP), and other AI frameworks

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Position: Service Desk Transformation Consultant



• At least 6–8 years of experience in an IT Service Desk.



• Must possess at least a Bachelor’s/College Degree, preferably in IT.



• Experience in transformation and solutions for Service Desk accounts.



• Female candidates only



• Prior consulting and automation experience is required.



• Presales/solution experience is a plus.



• Experience with Generative AI (GenAI) models, Machine Learning (ML), Natural Language Processing (NLP), and other AI frameworks is preferred.



• Ability to collaborate with cross-functional teams and effectively communicate AI concepts to non-technical stakeholders.



• BPO experience is required.

Role

Consultants

Timings

Flexible (Permanent)

Industry

IT-Software / Software Services

Work Mode

Hybrid

Functional Area

IT Software/Hardware

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MyGlit Jobs |  Jobs |   Service Desk Transformation Consultant in Mumbai & Delhi

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