Senior Workshop Designer and Facilitator

Gratitude Inc

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2 months ago

Senior Workshop Designer and Facilitator

3-5 Year(s)

70 - 75 Thousand p.m

Manila

Job Description

Key Skills

Bachelor's Degree Workshop design Learning facilitation Digital Capability or transformation contexts Adult learning principles and techniques

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Job Title: Senior Workshop Designer and Facilitator

Work Location: ADB Office Mandaluyong

Shift: Day shift (8am – 5pm)

Work Set-up: Hybrid (3x reporting on site per week)

Salary range: 70,000 - 75,000

About the Role:

The Workshop Designer and Facilitator will be responsible for end-to-end design, development and delivery of impactful Digital Capability Workshops, from conceptual design to post-event review. The role will involve creating engaging learning experiences that resonate with staff across different departments and levels, facilitating active participation, and ensuring workshop outcomes support long-term behavioral change and skill adoption.

The incumbent will work closely with the ITD Digital Capability Team to ensure alignment with ADB’s overall digital transformation direction, tools, and systems. This includes contributing to workshop strategies that drive not only learning but also real-world application and adoption.

Scope of Work and Responsibilities:

Specific tasks and service requirements required on a daily basis.

• Collaborate with the Digital Capability Team to define workshop objectives, target audience, and expected outcomes.

• Design workshop format, flow, and session materials including presentations, handouts, activities, and digital tools.

• Assist in preparing the event agenda and all necessary workshop materials.

• Lead and facilitate workshop sessions, ensuring high participant engagement and alignment with objectives.

• Manage event schedule and transitions between sessions.

• Facilitate interactive discussions and Q&A sessions to encourage learning and feedback.

• Address issues or disruptions during the event.

• Conduct post-event debriefing with the Digital Capability Team.

• Gather and summarize participant feedback.

• Provide recommendations for future workshop improvements.

• Prepare a post-event summary report outlining key outcomes and actionable insights.

I. Requirement and Qualification (Education & Work Experience)

This section is used to describe what knowledge, skills and abilities are required to perform the daily task and duties bulleted above.

Educational background and Experience:

• Bachelor’s degree in Education, Organizational Development, Communication, Digital Innovation, or related field.

• At least 5 years of experience in workshop design, learning facilitation, or digital skills development.

• Minimum 3 years of specific experience in digital capability or transformation contexts.

• Experience working with international or development organizations is an advantage.

• Strong understanding of adult learning principles and behavior change techniques.

Technical Skills:

• Proficiency in workshop design and facilitation.

• Strong understanding of learning principles and behavior change techniques.

• Experience with digital collaboration and engagement tools (e.g., MS Teams, Zoom, Miro, Mural, Mentimeter).

• Strong organizational and time management skills, including adaptability during live sessions.

• Familiarity with ADB’s digital tools, platforms, or organizational context is a plus.

• Should be amenable to work on a hybrid set up in Mandaluyong

Soft Skills:

• Excellent facilitation, communication, and interpersonal skills.

• Ability to work in a fast-paced and highly regulated financial environment.

• Strong organizational and time management skills, including the ability to adapt live sessions as needed.

• Ability to work collaboratively across departments and levels.

• Proactive approach to identifying and resolving issues.

• Familiarity with ADB’s digital tools, platforms, or organizational context is a plus.

Reporting and Coordination:

 

• The Workshop Designer and Facilitator will take instructions from the assigned Manager at ADB and will work closely with the

project/product teams, Technical and Business SMEs, internal and external stakeholders.

• Weekly status reports and technical updates will be provided.

• Compliance with the bank’s security, risk, and regulatory guidelines is mandatory.

Role

WFM

Timings

Day Shift (Contract To Hire)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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