Scheduler (Workforce Scheduler) | Urgent_Davao & Makati
Gratitude IncScheduler (Workforce Scheduler) | Urgent_Davao & Makati
Job Description
Key Skills
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Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, the Philippines, Malaysia, and Africa. We are a direct sourcing partner Company of the different top BPOs offshore and onshore.
We have an ongoing hiring for Scheduler (Workforce Scheduler)
Description / Requirements
Job Title: Scheduler (Workforce Scheduler)
Work Setup & Schedule: Onsite/Shifting
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Submit your application through the link below with your updated resume and answer the pre-screening questions:
https://myglit.com/myglit/philippines/lateral_hiring/342aa2f1f5
Further details will be discussed once shortlisted and invited for an interview.
Our recruitment team will reach out to you via WhatsApp/Viber or a direct call once shortlisted.
Benefits:
Health insurance
On-site parking
Opportunities for promotion
Promotion to permanent employee
APPLY NOW!
Best Regards,
Gratitude Recruiting Team
Role
Customer Service Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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