Gratitude Inc banner
Gratitude Inc logo

Scheduler (Workforce Scheduler)

Gratitude Inc
696 Views
1 month ago

Scheduler (Workforce Scheduler)

1-2 Year(s)
₱ 20 - ₱ 25K p.m
Manila (Makati)
Manila (Makati)

Job Description

Key Skills

WFM tools BPO industry scheduler skills

7 candidate(s) have already applied for this Job. Apply now

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams

Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills


Kindly answer the Pre-Screening questions in the comment while applying for the job

Pre-Screening Notes:

Educational Attainment:

Years of Experience in WFM Scheduling in a BPO Setting:

WFM Tools Used:

Last Drawn Salary:

Expected Salary:

Role

Office Management

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Front Office Support / Administration /

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Adeyemi Olagunju

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

2 - 5 Year(s)

Cold Calling HR Service Lead Generation

₱ 30 - ₱ 35K p.m

Manila, Philippines

1 - 4 Year(s)

Coaching Operation Supervisor

Confidential

Manila, Philippines

0 - 1 Year(s)

Customer Service General customer service Excellent Communication, Customer Service and Empathy Skills

₱ 25 - ₱ 28K p.m

Manila, Philippines

Company logo

Renewals Specialist

Gratitude Inc

2 - 4 Year(s)

CRM (Customer relationship Management) Customer Relations Customer Service

₱ 30 - ₱ 35K p.m

Manila, Philippines

0 - 5 Year(s)

Communication Skills BPO Skills typing skills

Confidential

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 15 - ₱ 25K p.m

Manila, Philippines

2 - 3 Year(s)

USRN QA SKILLS * Above average communication skills

₱ 80 - ₱ 120K p.m

Manila, Philippines

Company logo

Cash Ops Analyst

Gratitude Inc

1 - 2 Year(s)

account payable

₱ 20 - ₱ 25K p.m

Manila, Philippines

2 - 30 Year(s)

Team player Strong communication and interpersonal skills

₱ 95 - ₱ 150K p.m

Manila, Philippines

3 - 10 Year(s)

GDS Travel Accounts

₱ 30 - ₱ 50K p.m

Manila, Philippines