Gratitude Inc banner
Gratitude Inc logo

Scheduler (Workforce Scheduler)

Gratitude Inc
2 Views
51 minutes ago

Scheduler (Workforce Scheduler)

1-3 Year(s)
₱ 25 - ₱ 27K p.m
Davao (Davao del Sur, Davao Oriental)
Davao (Davao del Sur, Davao Oriental)

Job Description

Key Skills

Organizational Tasks attention to details BPO Setup WFM Scheduler Good MS Excel skills

0 candidate(s) have already applied for this Job. Apply now


Work Location: Davao

Work Setup & Schedule: Onsite/Shifting

Salary: 27K


Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.


Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams


Basic Qualifications:

•At least 1 year of experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills

Description

Role

Billing Specialist

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Tina Asaholu

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Real Time Analyst

Gratitude Inc

2 - 10 Year(s)

Real Time Analyst good communication skills WFM.

Confidential

Davao, Philippines

2 - 3 Year(s)

bpo Quality Assurance Manager telco

₱ 80 - ₱ 100K p.m

Davao, Philippines

0 - 8 Year(s)

Call Center Inbound BPO BPO Voice Process

₱ 15 - ₱ 20K p.m

Davao, Philippines

2 - 3 Year(s)

bpo Quality Assurance Manager telco

₱ 80 - ₱ 100K p.m

Davao, Philippines

0 - 2 Year(s)

Listening good communication skills typing skills

₱ 20 - ₱ 35K p.m

Davao, Philippines

Company logo

Customer service

Gratitude Inc

0 - 2 Year(s)

Accuracy Listening Customer Management

₱ 21 - ₱ 28K p.m

Davao, Philippines

2 - 3 Year(s)

bpo Quality Assurance Manager telco

₱ 80 - ₱ 100K p.m

Davao, Philippines

0 - 1 Year(s)

Customer Service Sales good communication skills

₱ 15 - ₱ 20K p.m

Davao, Philippines

Company logo

WFM Team Lead

Gratitude Inc

2 - 3 Year(s)

WFM tools WFM Team Leader WFM.

Confidential

Davao, Philippines

0 - 2 Year(s)

Communication typing skills

Confidential

Davao, Philippines