Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati, Davao
Work Setup & Schedule: Onsite/Shifting
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Role
Chat Support Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
MASSIVE HIRING ‼️
Gratitude Inc0 - 1 Year(s)
Confidential
Davao, Philippines
Now Hiring Workforce Scheduler
Gratitude Inc1 - 2 Year(s)
Confidential
Davao, Philippines
5 - 10 Year(s)
₱ 35 - ₱ 45K p.m
Davao, Philippines
CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER AGENT)
Gratitude Inc0 - 2 Year(s)
Confidential
Davao, Philippines
Customer Service Representatives
Gratitude Inc0 - 3 Year(s)
₱ 20 - ₱ 30K p.m
Davao, Philippines
2 - 3 Year(s)
Confidential
Davao, Philippines
2 - 3 Year(s)
Confidential
Davao, Philippines
SALES ACCOUNT REPRESENTATIVES
Gratitude Inc0 - 1 Year(s)
Confidential
Davao, Philippines
Real-Time Analyst (RTA)
Gratitude Inc2 - 3 Year(s)
₱ 21 - ₱ 27K p.m
Davao, Philippines
Customer support representative
Gratitude Inc0 - 1 Year(s)
Confidential
Davao, Philippines