Sales & Customer Service Associate | Immediate Hiring
Gratitude IncSales & Customer Service Associate | Immediate Hiring
Job Description
Key Skills
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Are you an experienced customer service professional looking for your next career opportunity? We are hiring Customer Service Representatives for a Travel Account. If you have experience handling insurance or billing concerns and enjoy helping customers, we'd love to hear from you.
In this role, you will assist customers with travel-related inquiries, billing concerns, and insurance-related requests. You will provide accurate information, resolve customer issues, and deliver excellent service with every interaction.
Job Responsibilities
Handle customer inquiries in a professional and friendly manner.
Assist customers with travel-related concerns, billing questions, and insurance inquiries.
Provide accurate information about services, policies, and account details.
Resolve customer concerns efficiently while maintaining a positive customer experience.
Document customer interactions accurately using company systems.
Follow company policies and quality standards during every customer interaction.
Work closely with your team to achieve performance and customer satisfaction goals.
Qualifications
High School Graduate (Old Curriculum) or Senior High School Graduate.
At least 12 months of Insurance or Billing experience is required.
Good English communication skills.
Strong customer service and problem-solving skills.
Basic computer knowledge and the ability to navigate multiple applications.
Willing to work on a shifting schedule, including weekends and holidays if needed.
What We Offer
Competitive salary of up to ₱28,000 per month.
Paid training to help you succeed in your role.
Performance-based incentives.
Opportunities for career growth and internal promotions.
A supportive and professional work environment.
Continuous learning and development programs.
Why Join Us?
We are committed to creating a workplace where employees can grow, learn, and succeed. We value teamwork, professionalism, and excellent customer service. If you're looking for a stable career with opportunities to develop your skills and advance professionally, this is the right opportunity for you.
Apply today and start your journey with a team that values your experience and supports your career growth!
Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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