RTA Lead_UK Financial Collections (Project Motor) | Onsi | MyGlit

Gratitude Inc banner

RTA Lead_UK Financial Collections (Project Motor) | Onsite in Quezon City

Gratitude Inc

99 Views

6 days ago

RTA Lead_UK Financial Collections (Project Motor) | Onsite in Quezon City

2-5 Year(s)

Manila, Quezon Calabarzon

Manila, Quezon Calabarzon

Quick Apply Apply

Job Description

Key Skills

Real time analyst Lead

22 candidate(s) have already applied for this Job. Apply now

Job Title: Real-Time Analyst (RTA) Lead

Vertical: UK Financial Collections

Work Setup: 100% onsite in Eton Centris, Quezon City

Work Shift: Shifting

Salary: Up to 20% hike from last drawn salary + 2400 allowance depending on experience

Start Date: ASAP

Headcount: 1

QUALIFICATIONS:

• Graduate of a Bachelor’s Degree

• 2+ years managing RTA teams in a contact center environment.

• Experience managing multiple queues and geographies.

• SLA Achievement

• Schedule Adherence

• Occupancy

• Forecast Variance

• Abandonment %

• Queue Management Accuracy

Role

Business/EDP Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Oluwadamilola Akintola

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Read More

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

Customer service representative

Gratitude Inc

0 - 1 Year(s)

Customer Service

₱ 10 - ₱ 21K p.m

Manila, Philippines

Details

Alldigitech is hiring for RCM-Medical Billing Account! Taguig!

Gratitude Inc

1 - 2 Year(s)

BPO Voice Process BPO Skills BPO industry

₱ 25 - ₱ 35K p.m

Manila, Philippines

Details

Multilingual Service Desk Analyst (Dutch & French)

Gratitude Inc

2 - 5 Year(s)

Technical Support IT SERVICE DESK Fluent Dutch speaker

Confidential

Manila, Philippines

Details

Customer service representative

Gratitude Inc

0 - 1 Year(s)

Customer Service

₱ 25 - ₱ 32K p.m

Manila, Philippines

Details

Customer Service Representative (International Healthcare Account)

Gratitude Inc

1 - 2 Year(s)

Customer Service

₱ 20 - ₱ 230K p.m

Manila, Philippines

Details

Marketing Operations Manager

Gratitude Inc

4 - 7 Year(s)

B2B experience Marketing Operations Manager Salesforce CRM, Marketo (or similar MAP), and LinkedIn Campaign Manager

₱ 120 - ₱ 130K p.m

Manila, Philippines

Details

LOCAL ACCOUNT | BLENDED | PHILIPPINES-Pasig

Gratitude Inc

1 - 21 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 15 - ₱ 25K p.m

Manila, Philippines

Details

Customer service representative

Gratitude Inc

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 31K p.m

Manila, Philippines

Details

CSR Agent - Cognizant - Taguig

Gratitude Inc

1 - 3 Year(s)

Call Center Inbound BPO BPO Voice Process

₱ 20 - ₱ 24K p.m

Manila, Philippines

Details

(URGENT) WFM Software Administrator 1 -NCLH| MOA

Gratitude Inc

1 - 2 Year(s)

WFM tools BPO Call center WFM Software Administrator

₱ 28 - ₱ 32K p.m

Manila, Philippines

Details