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RTA Lead_UK Financial Collections (Project Motor)

Gratitude Inc
48 Views
3 days ago

RTA Lead_UK Financial Collections (Project Motor)

2-4 Year(s)
₱ 25 - ₱ 27K p.m
Manila (Ortigas, Bridgetown quezon City, Eastwood quezon city)
Manila (Ortigas, Bridgetown quezon City, Eastwood quezon city)

Job Description

Key Skills

Real time analyst Lead

11 candidate(s) have already applied for this Job. Apply now

​Job Title: Real-Time Analyst (RTA) Lead



QUALIFICATIONS:


• Graduate of a Bachelor’s Degree

• 2+ years managing RTA teams in a contact center environment.

• Experience managing multiple queues and geographies.

• SLA Achievement

• Schedule Adherence

• Occupancy

• Forecast Variance

• Abandonment %

• Queue Management Accuracy




Role

Credit Analyst-Corporate Banking

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Elizabeth Ahuioza Sanda

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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