ResultsCX Cebu: Customer Service Rep - Telco Voice | 20K-25K Package

Gratitude Inc

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1 week ago

ResultsCX Cebu: Customer Service Rep - Telco Voice | 20K-25K Package

1-18 Year(s)

₱ 20 - ₱ 25K p.m

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process BPO Skills BPO Call center Call centre voice

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Job Title: ResultsCX Cebu: Customer Service Rep - Telco Voice | 20K-25K Package

Company: ResultsCX

Work Location: Cebu City - Onsite

Salary: Up to PHP 25,000 Package

Industry: BPO / Telco

About the Role:

Join ResultsCX Cebu for our Telecommunications Account! We are hiring Customer Service Representatives with salary up to PHP 25,000 package depending on your BPO experience. Virtual interview process available!

Job Details:

Role: Telco Voice Account

Location: Cebu City - Onsite

Salary: PHP 20,000 - 25,000 Package

Work Setup: Onsite

What is in it for you:

- PHP 20,000 package for 6 to 23 months BPO experience

- PHP 25,000 package for 24 months and up BPO experience

- HMO and other benefits included

- Paid training from day one

- Career growth opportunities

- Virtual interview process - Apply from home

Your Role:

- Handle telecommunications customer inquiries via voice channel

- Provide troubleshooting and account support

- Resolve customer issues efficiently and professionally

- Maintain high customer satisfaction scores

- Achieve KPIs and quality targets

Who we are looking for:

- Education: At least High School Graduate (Old Curriculum) or Senior High School Graduate

- Experience: Minimum 6 months BPO Voice experience required

- Communication: Strong communication skills in English

- Work Setup: Willing to work onsite in Cebu City

- Schedule: Can work on a shifting schedule and start ASAP

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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