Real Time Analyst
Gratitude IncReal Time Analyst
Job Description
Key Skills
96 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Bachelor's Degree
• 1–2 years of contact center experience
• 1–2 years of Workforce Management experience in a call center/shared services environment
• Exposure Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING is highly preferred
• Strong analytical and problem-solving skills
• Advanced proficiency in MS Excel (reporting, data analysis, formulas)
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
• Strong numerical and data interpretation skills
Role
Forecast Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Senior Staff Accountant – Supervisor
Gratitude Inc4 - 10 Year(s)
Confidential
Manila, Philippines
Director Consulting Expert - ERP
Gratitude Inc8 - 20 Year(s)
₱ 150 - ₱ 200K p.m
Manila, Philippines
Training & Quality Manager (IT As A Service)
Gratitude Inc5 - 22 Year(s)
₱ 90 - ₱ 165K p.m
Manila, Philippines
Healthcare account
Gratitude Inc1 - 6 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
2 - 3 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
QA Lead with TOSCA
Gratitude Inc5 - 20 Year(s)
₱ 50 - ₱ 95K p.m
Manila, Philippines
URGENT HIRING: Training Content Designer- Uber- WFH
Gratitude Inc1 - 2 Year(s)
₱ 70 - ₱ 75K p.m
Manila, Philippines
CSR -Teleperformance McKinley
Gratitude Inc1 - 21 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
Channel Support/Channel Partner
Gratitude Inc1 - 9 Year(s)
₱ 45 - ₱ 50K p.m
Manila, Philippines
0 - 1 Year(s)
Confidential
Manila, Philippines