Quality Assurance Analyst
Gratitude IncQuality Assurance Analyst
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Quality Assurance Analyst
Account: Insurance
Salary: 35-38K
Work location/Set up: Alabang/Onsite
Shift Schedule: Graveyard
Headcount: 2
Start date: ASAP
Qualifications:
Bachelor’s degree preferred; equivalent work experience accepted
1–2 years of pure insurance experience (billing, account management, or policy servicing)
Minimum of 2–3 years of contact center experience, with at least 1 year in QA or auditing
Strong knowledge of insurance billing processes and ECC account management
Excellent analytical, communication, and documentation skills
Proficient in MS Office, QA tools, and CRM/contact center systems
Detail-oriented, with the ability to identify trends and recommend solutions
Must have prior BPO experience
Interested and qualified candidates should send their CV to esther.igweonu@gratitudeindia.com
Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Asset Servicing Vice President
Gratitude Inc12 - 15 Year(s)
Confidential
Manila, Philippines
URGENT HIRING in Cubao! Massive Bonuses Up For Grabs !!!
Gratitude Inc0 - 3 Year(s)
15 - 25 Thousand p.m
Manila, Philippines
CSR Collections Account -TCS Taguig
Gratitude Inc1 - 23 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
1 - 14 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
Advance Application Engineer
Gratitude Inc5 - 8 Year(s)
Confidential
Manila, Philippines
Training Manager (Service Desk)| URGENT HIRING
Gratitude Inc6 - 8 Year(s)
80 - 90 Thousand p.m
Manila, Philippines
CSR Collections Account -TCS Taguig
Gratitude Inc1 - 23 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
CSR -Rider support Account COGNIZANT COMPANY
Gratitude Inc2 - 29 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Customer service representative
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Customer Service Mandarin - Financial
Gratitude Inc2 - 8 Year(s)
10 - 75 Thousand p.m
Manila, Philippines