QA Specialist for Telco - Onsite in Taguig
Gratitude IncQA Specialist for Telco - Onsite in Taguig
Job Description
Key Skills
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Are you detail-oriented with a strong understanding of compliance and performance standards?
Firstsource Advantage is seeking a Quality Assurance Specialist to monitor, assess, and improve collector
performance. In this role, you will evaluate calls and account activity to ensure compliance with federal
and state regulations, client standards, and company policies.
You will provide meaningful, data-driven feedback to operations and training teams to enhance
productivity, call quality, compliance, and overall performance. This role plays a critical part in
maintaining regulatory integrity and driving continuous improvement.
Role
QA Analyst
Timings
Rotational Shifts (Permanent)
Industry
Telecom / ISP
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
NA, nigeria
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