Multilingual Language - Cantonese

Gratitude Inc

155 Views

2 days ago

Multilingual Language - Cantonese

1-2 Year(s)

₱ 50 - ₱ 70K p.m

Quezon Calabarzon - Eastwood quezon city, Manila

Quick Apply Apply

Job Description

Key Skills

Cantonese Cantonese Speaker Order to Cash

36 candidate(s) have already applied for this Job. Apply now

Job Title: Multilingual Language - Cantonese

Job Qualifications:

• Open to candidates with or without BPO experience

• Speak fluently and spontaneously in the Cantonese language

• Use the language effectively in a professional environment

• Understand complex and extended conversations including implied meanings

• Working knowledge of English is needed; training and client systems are in English

• The primary language for customer interaction remains the languages specified in the table

• Previous collections experience is highly preferred but not required

• Understanding of the Order-to-Cash (02C) process is highly preferred but not required

• Candidate must be able to work on PH and with a valid working VISA

• Also accepts Temporary Resident Visa for non-Filipino applicants.

Language Skills:

• Fluent in Cantonese

Responsibilities:

• Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.

• Provide customer support in English and Cantonese Language

• Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.

• Resolve customer concerns efficiently while delivering a positive customer experience.

• Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.

• Document customer interactions accurately using company systems and tools.

• Meet quality, productivity, attendance and customer satisfaction goals.

• Build trust and customer loyalty through exceptional service and problem-solving

• Perform other duties as assigned to support business and operational needs.

BENEFITS:

• Company events

• Free Parking

• Health Insurance

• Life Insurance

• Paid Training

• Promotion to Permanent employee

Pre-Screen Questions:

• Describe your Cantonese language proficiency:

• Can you speak fluently in Cantonese?

• Current location:

• Nationality

• What type of Visa do you have?

• Do you have previous experience with the order-to-cash process

• Last drawn salary

• Expected Salary

• Notice period:

Role

Other Language Expert

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Elizabeth Ahuioza Sanda

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 40 - ₱ 50K p.m

Quezon Calabarzon, Philippines

Details